Posts Tagged ‘Technical Issues’

Oops – Mistake Interrupts Zlien Service For Few Hours

On October 27, 2010        

This is a short announcement to apologize for an interruption in service to the Zlien website and the LienPilot.    The interruption should have lasted between 6-10 hours, and occurred mostly overnight.    However, because of the time it takes for DNS changes to take effect around the globe, some folks may still be experiencing an outage at the time of this post.

DNS changes, you ask?

The answer is yes, but not on purpose.   This was a real useless mistake on my part, as I was making some DNS changes to various domains we own last night.   I didn’t intend to make any changes to the Zlien domains, but apparently did.

All is right again with the DNS, and I really apologize for the inconvenience and trouble.   If you continue to experience problems with the site, please contact us at mail@zlien.com.

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Apologies for Technical Issues

On April 20, 2010        

Over the past 7 days, we’ve had trouble with our server on 2 occasions…which, unfortunately, has resulted in the inaccessibility of our websites.   It has also affected the delivery and receipt of email with us.

We apologize for these problems.

Our tech folks assure us that the issues has been resolved.

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Now Sending Emails in Text or HTML – You Choose

On December 30, 2009        

After updating our system back in November, we heard from many users that the system generated HTML emails were not getting to their inbox clearly, and users requested the ability to receive emails with text formatting.

Well, we went to work and now all users have the choice of receiving emails in Text or HTML.    By default, users are set to receive HTML emails.   Changing this setting is easy.

First, Log into the Lien Pilot.   On the welcome screen you should see your profile information in the bottom right-hand corner of the page.   Next to your Profile information is the “Update” link.    You will click on this link to update your profile settings.

Take a look at this screenshot of the welcome screen upon login:

Now Sending Emails in Text or HTML You Choose

Second, you’ll simply scroll down to the bottom of the page.  You should see text that says “I want to receive HTML emails” and a checkbox.   If you want to receive emails in regular text formatting, just uncheck this checkbox and press “Save.”   Here is a screen shot of this:

Now Sending Emails in Text or HTML You Choose

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